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For Appliance Repair Businesses

Manage appliance repair jobs end to end

Washing machines, fridges, ovens, dishwashers — log the fault, dispatch your tech, track return visits, and invoice properly.

No monthly fee. No setup cost. Pay only when you get paid.

Built for the way you work

TruePro handles the admin so you can focus on the work.

01

Fault and diagnosis logging

Log the make, model, reported fault, and technician diagnosis from the first call. Your whole team can see it. No more job sheets on paper.

02

Return visit scheduling

Part on order? Schedule the return visit on the calendar and notify the customer automatically. No manual follow-up calls.

03

Parts and labour quotes

Quote the callout, parts, and labour. Customer approves on their phone. Invoice on completion. SARS-compliant and professional.

04

Technician mobile workflow

Your tech logs arrival, photographs the fault, notes the diagnosis, and marks the job complete from their phone. No paperwork to process at the end of the day.

Every job tracked from first call to final payment

Enquiry
Quoted
Scheduled
"On site"
Completed
Invoiced
Paid

Log any job

Marketplace lead or a customer who phoned you directly — log it in 30 seconds and it moves through the same workflow.

Your direct customers too

TruePro works for every job, not just ones from the marketplace. Manage your entire customer base in one place.

Paid and done

Invoice from your quote. Customer pays through TruePro. Funds release on confirmation. Clean record. No chasing.

Ready to run your business properly?

Get started free →

Your whole team, one platform

Add your dispatchers, technicians, and lead workers. Assign jobs, see the route plan, and track progress — without WhatsApp threads getting in the way.

  • Identity-verified team members — all staff submit their SA ID during onboarding
  • Role-based access — technicians see only their jobs; dispatchers and owners see everything
  • Crew members — add labourers without TruePro accounts; they appear on jobs by name
  • Lone worker safety — technicians on solo site visits can trigger an automatic check-in alert

A verified profile customers trust

TruePro verifies your SA ID and bank account. Add your public liability insurance to earn the Fully Verified badge — customers can see your insurance status before they hire you, and insured pros are ranked higher in search results. Reviews are only from real, completed jobs — no fake ratings.

  • SA ID verified by TruePro's admin team
  • Insurance certificate checked and displayed
  • Reviews only from verified, completed, paid jobs
  • Trust score built from real performance — completion rate, case rate, ratings

The free tools behind all of this

Everything above runs on TruePro's free business toolkit — take a look inside.

Simple pricing

The platform is free. Jobs, scheduling, team, quoting, CRM — all free.

When customers pay through TruePro's protected payment system, a 4.5% service fee is deducted. You pay nothing until you get paid, and you don't pay a fee when your direct customers pay you directly.

Manage appliance repair jobs end to end

No monthly fee. No setup cost. Takes less than 5 minutes to register.

Get started — it's free

Customer profile