Pro Help Centre
Guides for trade business owners, dispatchers, technicians, and body corporate managers.
Business owners
Getting started on TruePro
Inviting and managing your team
Managing crew members without TruePro accounts
How to register and get verified
Understanding your trust score
How leads work
Building and sending quotes
Managing your jobs
Scheduling and the calendar
Getting paid
Responding to reported issues
Managing your profile
Uploading a compliance certificate
Your accreditations and certifications
Trading since / founded year
Preferred clients and direct invitations
Logging a direct job (non-marketplace)
Recurring jobs
Managing your asset register
Compliance certificate registry and expiry alerts
PPM contract management
Customer records and internal notes
Purchase orders for materials and subcontractors
The 5-quote cap and how to win jobs
Invoice management
Payment dashboard and payment status
Dispatchers
Technicians
Getting started as a technician
The mobile job workflow
Uploading photos and evidence
Completing a job
Capturing a customer signature on-site
Compliance forms and pre-job checklists
Logging materials and expenses in the field
Adding job notes at any time
What you can and cannot see as a technician
Lone worker safety sessions
Body corporate
Looking for homeowner help?
Visit the Homeowner Help Centre for customer-facing guides.