Contractor accountability across every unit.
Stop managing maintenance via chaotic WhatsApp threads — with WhatsApp integration where it's useful. Get a full audit trail, proper invoices with PO references, and contractor accountability across your entire building portfolio.
- ✓ Full audit trail of every job, quote, and payment decision
- ✓ Proper VAT invoices with your PO reference built in
- ✓ Payment protection — contractors only get paid when work is done
- ✓ Every pro is background checked — we perform 9 vetting checks
- ✓ Manage maintenance across multiple buildings from one dashboard
Or talk to us about a portfolio setup.
What do you need help with?
How TruePro works for Body Corporates
From logging a maintenance request to releasing payment — with a full audit trail at every step.
Log the job
Describe the maintenance issue, add your PO reference, and attach photos. Log jobs for any unit or common area across your portfolio.
Verified contractors quote
Up to 5 verified, insured contractors submit structured quotes with proper VAT invoices. Compare pricing and track everything from one dashboard.
Approve, pay safely, done
Approve a quote and pay securely through the platform. Funds are protected until the work is confirmed complete — then released to your contractor.
Your building's money is protected — always
When you hire a contractor by posting a job request on TruePro and pay through us, your money goes into a protected holding account — not to the contractor. It stays there until you confirm the work is done, with a full audit trail for your trustees, managing agent, or auditors. For this job, your contractor can't access the payment until you release it. But they never have to chase you for it either — once you confirm the work is done, funds are released immediately.
Payment protection
Your payment is held securely the moment you pay. It is released to the contractor only after you confirm the work is complete — or after a 7-day window if you don't respond.
Structured issue resolution
If something goes wrong, report an issue through TruePro. Both parties present evidence and our team adjudicates — with the ability to withhold funds, require corrective work, or issue a refund.
Verified contractors only
Every contractor passes 9 vetting checks — identity, insurance, banking, and more — before they can quote on your job. Our trust score system tracks every job — poor performers lose access to leads.
This is payment control, not an insurance product. Your contractor's own public liability insurance covers accidental damage during the job. Learn more about how payments work →
Do you service body corporates or estates?
Managing agents and trustees across South Africa are looking for accountable contractors for their buildings. Get sent portfolio-level maintenance work through TruePro — with proper VAT invoices and payment automatically protected on every job you get this way.
- Portfolio job requests — recurring maintenance work across multiple buildings, not one-off jobs
- Payment protection on jobs you get through TruePro — your money is secured the moment the body corporate pays
- Proper paperwork — VAT invoices with PO references built in, no manual admin
68%
Quote acceptance rate
of quoted jobs accepted on platform
< 48h
Average payout time
after job completion confirmed
3.2×
Repeat customers
average return rate for verified pros
94%
Resolution cases won
of valid invoices released in full