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How TruePro works for Trade Businesses

There are two ways to get work done on TruePro — running your own jobs, or adding marketplace leads. Every tool is free either way.

Running your own jobs

A direct job is a customer you already have — found yourself, referred, or repeat business.

Step 1

Register your business and team

Add your dispatcher and technicians under one verified business profile — everyone accountable, everyone tracked.

Step 2

Dispatch, quote & invoice

Assign jobs to technicians, send professional quotes with VAT and templates, and invoice however already works for your business.

Step 3

Get paid, see your numbers

Get paid your way, or use TruePro's protected payments — full job history, invoices, and reporting either way.

The TruePro Marketplace Optional

A marketplace job is one posted through TruePro that you're invited to quote on, competing with up to 4 other pros.

Step 1

One verified profile

The verification your business already completed is what unlocks marketplace visibility — nothing extra to set up.

Step 2

Receive leads and quote

Jobs matching your trade and area come to your dispatcher — no cold calling or bidding wars.

Step 3

Get paid automatically

Funds are held securely and released the moment the customer confirms — no chasing invoices.

Plus, run your whole business from one place — free

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Get paid without chasing

On marketplace jobs (work posted through TruePro, rather than your own customer) a customer's payment goes into a protected holding account immediately — no more waiting on invoices sent from the field. Funds release to your business account automatically once the job's confirmed complete, or after 7 days if they don't respond. For your own customers, protection is optional — invoice however already works for your business, and let TruePro chase 30-day credit terms automatically if you offer them: reminders and an overdue notice, until they're paid.

Guaranteed payment on marketplace jobs

Once a customer pays for a marketplace job, the money is held securely and they can't withdraw it. It's released to your business the moment the work is confirmed complete — or automatically after 7 days.

Structured issue resolution

If a customer disputes a job, both sides present evidence and our team adjudicates — with the ability to require corrective work rather than withholding payment indefinitely.

A trust score that wins more work

Every completed job builds your business's trust score. Higher-scoring businesses get more leads and better visibility across the platform.

This is payment control, not an insurance product. Keep your business's public liability insurance current for accidental damage during a job. Your own direct customers pay you however already works for your business — TruePro's protection is optional for them. Learn more about how payouts work →

Powerful tools to run your growing business

TruePro gives you team dispatch, a live job board, route planning, PPM contracts, asset tracking, and a branded customer portal — all free. Payment protection is there when you want it, and your own direct customers pay you however already works.

Customer profile